5/17/2024 2:11 PM | |
Joined: 11/5/2020 Last visit: 5/28/2024 Posts: 2 Rating: (0) |
Dear Sirs We have the “SOP Value Package Automation SUS DL” package. I need to download the “STEP 7 Prof” license. Upgrade V19 or Combo DL”. In the “License Overview” it indicates that I have 3 licenses available, with the code 6ES78221AE230YE5. But when I go to the “Product Download” menu, the license does not appear. What step should I not be performing correctly? Thanks, ------------------------------------------------------------------------------------------ Attachment2024_05_17_15_03_16_2.pdf (3 Downloads) |
Last edited by: AutoGen_3432103 at: 05/17/2024 14:17:15Last edited by: The Helping Hand at: 05/17/2024 14:24:21New subject after splitting |
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5/17/2024 2:33 PM | |
Joined: 4/24/2006 Last visit: 5/31/2024 Posts: 8664 Rating: (1154) |
Hello, Perhaps the following links might help: What are the system requirements for Online Software Delivery (OSD)? How do you download a software product from the Online Software Delivery (OSD)? Best regards, Wizard |
5/17/2024 2:41 PM | |
Joined: 7/7/2010 Last visit: 5/17/2024 Posts: 14751 Rating: (2377)
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There are at least a couple ways to enter into the licensing system. One is as the license administrator. One is as an end user. I assume you entered as the administrator. Whichever you used, start over and select the other type of licensing system user. My last SUS downloads tripped me up for the exact same reason.
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