Maintenance information & organization Remote Control Systems (RCS) RCS@Event as well as RCS Host and RCS Viewer are modules of the Motion Control Information System (MCIS) product family. With the e-mail reporting software RCS@Event for machines with SIMOTION ® and SINUMERIK ® controllers, service or maintenance personnel can respond to alarms and messages around the clock on a global basis. Immediate and direct notification of the responsible personnel automatically by e-mail or SMS reduces response times and therefore downtimes. In the event of a fault, the RCS Host or RCS Viewer software can be used to request and carry out remote diagnostics by e-mail for online fault elimination or damage limitation. If service intervention becomes necessary, it can be planned more selectively. Product Website