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WinCC flexible/Sm@rtService
Service and Diagnosis via Internet
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You can use the WinCC flexible/Sm@rtService option for remote control,
diagnostics and maintenance of operator stations on-site via the
Internet
- Selective, event-driven reporting of errors via e-mail and text
messages
- Diagnosing operator stations using ready-made diagnostic
functions
- Service and maintenance functions (downloading projects,
downloading/uploading recipes)
- Remote control of an on-site station across the Internet with
the help of Microsoft's Internet Explorer
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optional for HMI devices from series 270
upwards, the PROFINET versions of 177 devices and PC-systems under WinCC flexible Advanced
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Benefits:
- Global access of the service and maintenance
personnel to machines/plants
- Increasing productivity by quickly eliminating
disturbances or downtimes
- Avoiding expensive on-site service callouts
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A" typical service situation" could look like this:
the local station informs the service staff by e-mail or a text
message and the engineer then contacts the station across the Internet
and diagnoses the situation. There are a number of standard diagnostic
functions available for this including remote control. After this,
engineers can make the necessary modifications including even
downloading a complete project. |
Apart from this, they have the option of downloading recipes or parameter
sets.
Remote control via Internet Explorer
For remote operating and monitoring stations using WinCC flexible, you
only need a standard browser.
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Even easier does it the Sm@rtClient Viewer that
allows you to view not just the selected screen but also the layout of
the device on-site, including, for example the membrane panel of a
keyboard unit. Using this tool, you can then make inputs to the
operator panel in the same way as if you were on-site, with the only
difference being that you don't actually press the keys, rather you
click on them with your mouse. Application examples:
You can find a comprehensive
compilation of documents, which describe various configurations and
samples of communication solutions in detail inside the
information system of our Service and Support
Additional information
"SIMATIC WinCC flexible -
Flexibility in every HMI application"
Download of brochure
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For further information see the Online-catalogue |
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