Requirements analysis, concept creation, solution generation

Competent project support from the offer through to delivery and beyond

Individual repair concepts and a worldwide Siemens service network with 33 repair centers  in 28 countries and branches in 190 countries

24-hour product support over the SIMATIC Hotline.

EMC chamber for testing electromagnetic compatibility

Thermal simulation with heat imaging camera to detect heat pockets and develop efficient heat dissipation concepts

Run-in test with system testing of all components in a 36-hour heat test at 40 degrees Celsius in a heated cabinet

Stress test for high vibration/shock loading, specially for CPU, graphics, memory, drives, modules, etc.

Fast and precise determination of device data (e.g. delivery date, release version, hardware equipment, spare parts, etc.) at any time.

Support with device/system documentation (e.g. through printout of device information)

 e.g. UL and CE industry certification
 

e.g. for plant failure, on-site repair and product upgrades