Technical Forum

LOGO!

I cannot my logo to my computer

Thread Starter: GeBairakt   Started: 10/20/2013 9:00 PM   Replies: 13

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  10/20/2013, 9:00 PM
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Hello,

I have a logo 0BA6 and use Logo!SoftComfort v.8.0. When I try to transfer a proramm from the computer to the Logo it shows the following error :

"
Interface specified not available. Please check:
- Logo! connected in the correct mode
- PC with Logo!.
- Correct interface selected
"

I am also including a screenshot of the error.
Please help me.


Attachment: Logo! error.jpg  (31 Downloads)

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  10/21/2013, 8:02 AM
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Hi
LOGO! Soft comfort v8.0??? or you have LOGO! Soft Comfort v7 and windows 8?
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  10/21/2013, 10:17 AM
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Hello GeBairakt,
please scroll in the menu to "Tools>Options>Interface" and proof if "LOGO! Cable is selected". There is also a button "Automatic detection" for the Interface. In addition have a look on the following FAQ How can you connect LOGO! with a PC?.
When you scroll down in the FAQ there are some error messages than can occur when trying to get a connection and what you have to do.

Please also navigate in your LOGO!Soft Comfort to the menu "Help>About". What version is displayed there, because I think you meant LOGO!Soft Comfort V7 with Windows8 as Ste39 also mentioned.

I hope this information helps you.
Please inform us if your problem gets solved.

Greetings,
KM_ASblink
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  10/22/2013, 3:16 PM
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I have Logo!Soft Comfort version8.0, or at least that's what my computer says.

Attachment: Logo Version.jpg  (33 Downloads)

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  10/22/2013, 3:20 PM
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I have Logo Cable marked but problem remains. What option should I choose from the list under Logo Cable ?

*sorry for the title, I meant "I cannot connect my logo to my computer"

Attachment: Logo interface.jpg  (20 Downloads)

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  10/22/2013, 3:31 PM
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Hello,

Are you sure you have Siemens software?

It should look like attached picture.

Regards,

Marcjan

Attachment: logosoft.JPG  (22 Downloads)

Problem solved?
Please let us know!

Please no technical questions by PM, use the forum sections for your questions.

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  10/22/2013, 3:32 PM
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You are right. I have Logo!SoftComfot v.7.1.5. When I go to LogoComfort > about LogoComfort it shows version 8.0 but at Help > About... it gives me the right information.

Attachment: Logo version-Correct.jpg  (20 Downloads)

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  10/22/2013, 3:42 PM
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Hello,

o.k. that's cleared, now the second problem, the interfaces look verry strange, did you install the cable drivers during instalation of Logosoft?

If you have USB cable you can download the drivers here

Regards,

Marcjan

Attachment: interface_cable.JPG  (16 Downloads)

Problem solved?
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  10/22/2013, 3:51 PM
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I don't remember when I installed the drives. May I install them again ?
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  10/22/2013, 8:32 PM
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Hello,

What Logo cable you have RS232 or USB?

Regards,

Marcjan

Problem solved?
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  10/23/2013, 10:00 AM
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Hello GeBairakt,
what operating system exactly do you have?

GeBairakt wrote:
When I go to LogoComfort > about LogoComfort it shows version 8.0


You meant when navigating to the program files the operating system gives you that information?

Greetings,
KM_AS
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  10/23/2013, 2:16 PM
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I use Macintosh with the latest osx update. I am going to install the sofware on a windows pc and inform you about the result.
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  10/23/2013, 2:27 PM
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Hi,
only for information:
For which operating systems is LOGO! Soft Comfort released?
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  10/24/2013, 4:19 PM
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Hello everyone,

I finally managed to make it word but only on a windows pc. At fist when I installed the Logo!Soft Comfort the problem was not solved but after I updated from 7.0 to 7.1.5 everything worked just fine.
I still haven't make it work on Macintosh though I am still trying.

If anyone manages to connnect the Logo! with a mac, please let us know.

Thank you all for your help and time,
keep up the good work Rnf:lblSmileyTooltip_
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