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My Issues

Thread Starter: Vithani Started: 4/30/2012 7:03 AM Replies: 20

4/30/2012, 7:03 AM

Vithani

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I have one suggestion regarding My Issues

Right now, there isnt any notification for replied issues. We have to check regular whether issue is handled or Not

Its better that atleast one PM should be sent after finishing Issue so that original user knows about status without checking everytime

Regards
Devesh

Please say Thanks if your Problem is Solved.. :-)

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Thank you for this post from:

IBN-Service, playerslight, SolutionFinder, Marcjan, MM1234

4/30/2012, 9:40 AM

IBN-Service

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I agree 100%!

Industrieautomation: Softwareerstellung und Inbetriebnahme weltweit.
http://www.ibn-service.com

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4/30/2012, 10:04 AM

playerslight

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excellent idea couldn't agree more

Regards

Steve

Some people are like slinkies
they are really good for nothing
but they still bring a smile to your
face when you push them down the stairs!!!

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4/30/2012, 5:23 PM

SolutionFinder

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Yes Vithani,
U r right.

That shpuld be done.

THANKS & REGARDS,

Solution is always available for all Problems.
The thing is to Work hard On it.
I Hope this is the best solution for your problem.
Please Give Feed back if you are happy with My Answer.

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4/30/2012, 6:21 PM

KSN

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Hello.
Good idea, but I think it will be good to have an e-mail notification about finished issue and new PM also.

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4/30/2012, 8:34 PM

IBN-Service

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KSN wrote:

Hello.
Good idea, but I think it will be good to have an e-mail notification about finished issue and new PM also.

Is'nt it already possible?
"Email notification" at your settings?

Industrieautomation: Softwareerstellung und Inbetriebnahme weltweit.
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4/30/2012, 8:53 PM

Vithani

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IBN-Service wrote:

KSN wrote:

Hello.
Good idea, but I think it will be good to have an e-mail notification about finished issue and new PM also.

Is'nt it already possible?
"Email notification" at your settings?

Email Notification is not for My Issues I guess

Please say Thanks if your Problem is Solved.. :-)

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4/30/2012, 10:12 PM

IBN-Service

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Vithani wrote:

IBN-Service wrote:

KSN wrote:

Hello.
Good idea, but I think it will be good to have an e-mail notification about finished issue and new PM also.

Is'nt it already possible?
"Email notification" at your settings?

Email Notification is not for My Issues I guess

Yes, thats true BUT if we get PM - Notification,
we will have Email - Notification already also "free of charge".

Industrieautomation: Softwareerstellung und Inbetriebnahme weltweit.
http://www.ibn-service.com

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4/30/2012, 10:18 PM

Vithani

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IBN-Service wrote:

Yes, thats true BUT if we get PM - Notification,
we will have Email - Notification already also "free of charge".

I dont think we will get Email by default on getting PM Notification

Or we??

B T W what does Enable eMail notification for all my contributions mean? If I select it, do we get email for PM?

Please say Thanks if your Problem is Solved.. :-)

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4/30/2012, 10:19 PM

IBN-Service

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Vithani wrote:

IBN-Service wrote:

Yes, thats true BUT if we get PM - Notification,
we will have Email - Notification already also "free of charge".

I dont think we will get Email by default on getting PM Notification

Or we??

B T W what does Enable eMail notification for all my contributions mean? If I select it, do we get email for PM?

I dont know exactly, just try out!

Industrieautomation: Softwareerstellung und Inbetriebnahme weltweit.
http://www.ibn-service.com

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5/1/2012, 8:05 AM

KSN

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Hello.
Currently the e-mail notifications works only for subscription to thread, conference or to the user from buddy list. For new PM this don't work.

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Thank you for this post from:

playerslight, IBN-Service

5/1/2012, 8:23 PM

Vithani

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Vithani wrote:

Looks like Mods are very busy now a days

Please say Thanks if your Problem is Solved.. :-)

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5/3/2012, 9:37 AM

O_Moderator

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Hello,
yes we are really bus, but we are trying to answer every suggestion. I think you don´t mind when these suggestions will be answered not so fast cool

, as threads about technical questions have a much higher priority then these ones here.
So now about your suggestion.
The status at the moment is that we only have email-notifications on threads you marked.
There is no notification on issues or private messages.
The possiblity to realize these notifications is there but the questions would be what is the benefit, and when does "spam" starts. For example i think some users have frequent contact to others via private messages and i know that some users use the issues very often. So you would get many mails from forum, and i think some users wouldn´t like this.
We are thinking about some kind of popup for all "news" (pm,issues, new posts) when you are logged in in forum. But it is only a thought and we don´t know if this will be realized in future.

Best regards
O_Moderator

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Thank you for this post from:

UMENCHO, Marcjan, Vithani

5/3/2012, 4:16 PM

Vithani

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O_Moderator wrote:

Hello,
yes we are really bus, but we are trying to answer every suggestion. I think you don´t mind when these suggestions will be answered not so fast cool

, as threads about technical questions have a much higher priority then these ones here.

I dont mind grin

I also think that techincal should be on Prioroty Rnf:lblSmileyTooltip_

O_Moderator wrote:

So now about your suggestion.
The status at the moment is that we only have email-notifications on threads you marked.
There is no notification on issues or private messages.
The possiblity to realize these notifications is there but the questions would be what is the benefit, and when does "spam" starts. For example i think some users have frequent contact to others via private messages and i know that some users use the issues very often. So you would get many mails from forum, and i think some users wouldn´t like this.
We are thinking about some kind of popup for all "news" (pm,issues, new posts) when you are logged in in forum. But it is only a thought and we don´t know if this will be realized in future.

Best regards
O_Moderator

I think something is mixed Up blush

I suggested to give Notification as a PM for Issues. I agree what you said about Email Notification but All problem is related to email Only

What about just one PM after completing Issue? I dont mind to receive one PM for my One Issue Rnf:lblSmileyTooltip_

Please say Thanks if your Problem is Solved.. :-)

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5/7/2012, 7:48 AM

O_Moderator

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Hello,
we will keep it in mind. But i have to say that it is needful to mix this up, because there were discussions that some users don´t notice that they have new private messages. And these users wouldn´t notice the pm after a finished issue.

Best regards
O_Moderator

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5/11/2012, 3:47 PM

Vithani

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Hello One more thing I want to add as suggestion in My Issue

Its about having reply option after Moderator comment

Recently I created one issue for which Moderator gave some comment and I want to give some reply of that comment but it is not Possible. I know that I can do using PM but then I have to start from begining of issue

Atleast one reply should be possible after Moderator Comment

Regards
Devesh Vithani

Please say Thanks if your Problem is Solved.. :-)

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5/11/2012, 4:37 PM

Ammy

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Vithani wrote:

Hello Vithani,

In this case, you will send PM with Issue ID Which is assigned to all, so you will not need to explain the history, Rnf:lblSmileyTooltip_

Ammy

New for every one..............

“No duty is more urgent than that of returning thanks.”
If Problem Solved......!

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5/11/2012, 4:41 PM

Vithani

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Ammy wrote:

Hello Vithani,

In this case, you will send PM with Issue ID Which is assigned to all, so you will not need to explain the history, Rnf:lblSmileyTooltip_

But dont you think adding feature to enable reply once will be a nice and quicker option?

Please say Thanks if your Problem is Solved.. :-)

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5/11/2012, 9:52 PM

SteBo

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Vithani wrote:

Ammy wrote:

Hello Vithani,

In this case, you will send PM with Issue ID Which is assigned to all, so you will not need to explain the history, Rnf:lblSmileyTooltip_

But dont you think adding feature to enable reply once will be a nice and quicker option?

it could be nice for you but perhaps mods won't like this (=extra work) ?

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5/14/2012, 12:07 PM

O_Moderator

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Hello,
we added this to the "wish-list", but i think this has lower priority, because i don´t think that so much people would use it. At the moment you could write us a private message when you want to comment on an issue, and we get almost no private messages about issues.
I also think that not much people even look into MyIssues Rnf:lblSmileyTooltip_

, so i think it is not really necessary to have such a feature.

Best regards
O_Moderator

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5/14/2012, 4:36 PM

Vithani

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O_Moderator wrote:

, so i think it is not really necessary to have such a feature.

Best regards
O_Moderator

Hmm..I like to use it more often.

I just checked my issues, they are total 56 and out of them, 28 are from april onwards so almost 1 and half month..

Anyways, Thanks
Regards
Devesh

Please say Thanks if your Problem is Solved.. :-)

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