The Solution

Siemens provides a variety of parts replacement services to suit your specific maintenance strategy, thus allowing you to optimise your onsite inventory of spare parts for service breakdowns. We can advise you on the best mix of services to match your business needs given the criticality of your plant.

Onsite Parts (contract)

For business-critical equipment where every moment of downtime counts, it is vital to have replacement parts available onsite. An Onsite Parts Service provides Siemens-owned parts that are immediately available on your site for your exclusive use, without the need for capital outlay. Regular audits are conducted during the contract period to confirm that stock is in a workable condition and to arrange for updates when required.

Advance Exchange (as required)

To support equipment that is important but slightly less time-critical, you may consider a maintenance strategy that uses the Advance Exchange Service when needed. Remanufactured items from Siemens' service stock (if available) will be priority shipped to your site upon request, in advance of receiving your faulty item.

Standard Exchange (as required)

To support equipment that is not time-critical, you may consider the Standard Exchange Service when needed. Remanufactured items from Siemens' service stock (if available) will be despatched by standard shipment to your site upon receipt of your faulty item.