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STEP 7 / STEP 7 Lite

S7 5.4sp3 has lost my license??

Thread Starter: dperez   Started: 1/31/2008 2:46 PM   Replies: 5

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  1/31/2008, 2:46 PM
Joined 1/31/2008
Last visit: 4/28/2009
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I recently upgraded to s7 5.4 sp3 from s75.3sp3.

Now I have 3 s7's listed in my license manager:
S7 5.4 - licnense expired!!!!
S7 5.3 Professional 2004 5.3 - still has my license (unlimited)
S7 5.4 Upgrade - Also with unlimited license

But I cannot open my S7 because it says my license has expired!!

Can anyone help me to get my license to the right place???

Thanks 
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  1/31/2008, 3:56 PM
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Dear dperez,

You just have to perform a License upgrade blink

Select the license (Step7 v5.3)
Go to License Key -> then select Upgrade

Then you will have a Step 7 v5.4 floating license and Step 7 v5.3 license will be disappeared. blink

Good luck

Wizard
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  1/31/2008, 11:06 PM
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Sorry, but I have tried that. The exact message I recieve for this is "No matching upgrade license keys were found"

I am not sure what I can do to renew my license...
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  2/1/2008, 9:07 AM
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Dear dperez,

I think you have a problem blush

You've got a Floating license: Step7 v5.3 Professional
And a Upgrade license Step7 v5.4 basis.
They don't match. crycry

You have bought the wrong upgrade package.

You must have the Step7 professional upgrade

6ES7810-5CC10-0YE5

SIMATIC S7, STEP7 PROF EDITION 2006  UPGRADE (ED01/2000, 08/2000, 08/2001, 12/2002, 2004 to 2006)
FLOATING LICENSE FOR 1 USER


Please check your upgrade package.

Best regards,

Wizard
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  2/1/2008, 3:29 PM
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sadsad

That is a problem...cry

I can receive the correct software (as I guess our IT department installed the wrong software), but now will I have to completely uninstall the S7 5.4 that is currently on my computer before I can install the S7 5.4 Proffessional edition? Or is it posible just to upgrade or repair to the correct version?

And thank you for your help thus far...laugh It is much appreciated.
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  2/4/2008, 10:43 AM
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Hi,

When you install Step 7 professional, it will recognize you have already installed Step 7 v5.4 and will only install the other programms.

I do not think you will have to uninstall Step 7 v5.4

Best regards,

Wizard
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