Hi winarko,
We are still working with Siemens on this would you believe. The root cause is directly related to manual intervention of the automated Batch Process – its just that the software is not handling the manual intervention correctly. They are working on releasing a Patch Fix for the issue I believe but it is taking time. They are waiting on further logs from us before they can close it out but we cannot recreate the issue that often as production will not let us. Simple solution is do not manually intervene any automated phases etc.
Regards,
Martin.