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STEP 7 (TIA Portal)

TIA V11 - SP1 can not install on Win XP PRO-SP3

Thread Starter: Fabrice   Started: 4/26/2012 1:04 PM   Replies: 22

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  4/26/2012, 1:04 PM
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Hi,

I try to install TIA Portal Professional V11 - SP1 on Windows XP Professional SP3 but the installation does not start.
(
PC configuration: Intel Core 2 Duo, RAM: 3 GB)

TIA blocks on installing Microsoft Installer MSI (see attachment).

I have the latest version of MSI (ve 4.5) recommended by Microsoft.

In Task Manager, the following processes are started:
   * Start.exe
   * Windows Installer-KB893803-v2-x86.exe (previous version ???)

If I refuse to install MSI (proposed by the TIA V11 prompt), the installation is canceled

Can you help me to solve this problem?

Thank you for your help

Fabrice

Attachment: TIAV11Install.JPG  (63 Downloads)

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  4/26/2012, 1:17 PM
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Hello;

I think the TIA is downloading pre-requisites softwares...

If you want to search MSI installer to your system...see link...


Regards

Gabriel de Oliveira
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  4/26/2012, 2:22 PM
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Hello,

Thank you for your help.

I have already installed this update (WindowsXP-KB942288-v3-x86)

It does not work

Do you have any other ideas??

thank you

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  4/26/2012, 2:34 PM
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Hello,

How much time did you wait before cancel the instalation?
And if you wait more time.

Regards

Gabriel de Oliveira
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  4/26/2012, 2:39 PM
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Hi,

Approximately 1h30

Fabrice
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  4/27/2012, 12:08 PM
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When you installed the software you were connected to internet? i had the same problem and after i connected the laptop to internet it skiped the error.
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  4/27/2012, 12:25 PM
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Hi

The PC
was connected to the internet.
I waited + - 1 hour

I will try again

Thank you for your help

Fabrice
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  5/9/2012, 1:51 PM
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Hi,

Nobody has an idea to solve the problem please

Thanks

Fabrice
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  5/9/2012, 2:07 PM
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Fabrice wrote:
Hi,

Nobody has an idea to solve the problem please

Thanks

Fabrice


Turn off any firewalls and especially virus scanners. The described behaviour is very likely to virus scanner.

Regards,
--------------------------------
Darius
Automation engineer/programmer
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  5/9/2012, 4:27 PM
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Fabrice wrote:
Hi,

Nobody has an idea to solve the problem please

Thanks

Fabrice

Temporarily set your computer language to english or deutsch and try again.  It really should not matter, but this is an odd one.  Does your login account have admin rights to install software?  Try logging into the computer using a local account with admin rights and install the software but make sure if it asks if the software is for everyone or just you, you say everyone!  I know, obvious answer, but sometimes we click past it too fast Rnf:lblSmileyTooltip_

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