Dear Ferderik,
Let's cooperate on reosolving this problem, and try to find the reason for such kind of problems. When I applyed to local resepresentive of Siemens i didn't received any objective answer. We performed very wide checks of power supply system on site like harmonics checks, spike checks, and of course voltage and current. And we didh't saw nothing unusual.
I think that the problem can be in firmware, on our site we have following configuration:
Redundand CPU 417-4 H, 2 redundant loops of remote IO panels ET-200M in total aproximately 70 panels, all panels have the same configuration (16DI:16DI;16DO:16DO;32DO;32DO;8AI;8AI), following are firmware versions:
CPU 417-4 H 6ES7 417-4HL04-0AB0 firmware:V 4.0.8
IM153-2 6ES7 153-2BA01-0XB0 firmware:V 4.0.7
CP 443-5 Ext 6GK7 443-5DX04-0XE0 firmware:V 6.1.7
AI8x16Bit 6ES7 331-7NF10-0AB0 E-Stand 5
Which HW configuration and versions of firmwares you have on your customer's site?